LinMot Technical Support
Your first contact for any support request is your local sales person or distributor. He knows your application and the components you are using. Therefore this person is best prepared to help you in an optimal way. The contact can be found here.
On both of our head offices there are teams of experienced application engineers working for 2nd level support. Those teams support the sales staff on any technical problem. If necessary, they also get directly in contact with customers (only with prior consultation of the local sales contact).
Support Team Europe:
|Phone:||+41 (0)56 544 71 00|
|Tel. Deutschland:||+49 (0)32 212 223-000|
|Fax:||+41 (0)56 544 71 01|
|Online Meeting:||In addition to telephone, email and skype the remote access software GoToAssist is used. With this software the support engineer and the customer can share their screens. Further information about the product can be found here.|
|Live Support:||Ask for live chat|
Support Team USA: